Cycle Pump Track Taster Day - 28th July

Waste Collection Service

We have received lots of complaints recently about the waste collection service.

TMBC have reassured us that they are using every possible clause in the contract (including issuing fines and defaults to the contractor) to ensure that Urbaser collect bins at the right time, but it's clear that the service is not up to standard. 

We will continue to press TMBC and Urbaser to get the service back to the level that we all expect.

Whilst there have been some genuine reasons for missed bins collection, including the national shortage of HGV drivers, as referenced by ITV : https://www.itv.com/news/meridian/2021-07-21/hgv-shortage-hits-the-souths-supermarkets-as-haulage-firm-describe-heartbreak , it's clear that Urbaser have been struggling with the contract for some time and there are problems that run much deeper than this.

You can check for waste updates from TMBC here : https://www.tmbc.gov.uk/bins-waste/check-waste-collection-updates/1

As your local councillors we will put every effort into making sure that the council and the contractor work together to resolve these problems.